HOME ASSESSOR - DESKTOP
Kawana Waters and North Lakes | $75000 - $90000 per annum
Full Time
Our Client provides smarter products and solutions to safeguard their customers in their time of need. Their range of general insurance products protect customers at home, on the road and on holiday with various home, contents, motor vehicle, motorcycle, travel and pet insurance products, as well as roadside assistance. As an Employer of Choice, you will be equipped with a competitive salary, targeted ongoing training and professional development, access to cutting edge software, a tablet or a laptop, as well as career progression opportunities. Their Employee Benefits are second to none!
The Role
As a Desktop Home Assessor you will play an essential role in the claims process, working virtually to contribute expertise in cost validation and scoping accuracy, as well as end-to-end management of the claim evaluation and subsequent fulfilment activity.
Your position will focus on ensuring that damages are assessed accurately, that repair methods are determined with consideration for cost-effectiveness and compliance with relevant standards, as well as the PDS and property repair policy.
You will collaborate with a panel of home repairers and the internal claims team, to aid in the development of repair strategies that align with quality standards, policy constraints and best practices.
Position Accountabilities
Damage Assessment utilising virtual assessment technology.
Repair Methodology including best method for repairing insurable damages.
Cost Validation by carefully examining and assessing builders’ Scopes of Works.
Compliance to ensure compliance with statutory, industry and company requirements.
Project Coordination of the assessment and fulfilment states across all claim types and costs.
Exemplary Customer Service through committing to company values and high customer service expectations.
​