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CUSTOMER SERVICE - INBOUND

Sunshine coast | $60,000
Full Time

Our client is a trusted Global Insurance brand who are seeking to appoint a team of talented consultants with a sales aptitude – If you bring the motivation they will upskill you into an exciting career opportunity. 

Our client is an International Insurance challenger brand who has experienced a min 20% growth year on year for the past 5 years.  With a workforce in Australia of 2,000 fte and continuing to grow, today they are seeking to add an additional 24 new Sales Professionals to join either their North Lakes or Kawana Waters teams. 

Key responsibilities will include: 

  • Embrace the training to become a subject matter expert – including compliance

  • Conducting needs analysis through effective questions and providing the most suitable products to customers. 

  • Create value by highlighting features and benefits, unique services and diversified product options. 

  • Objection handling 

  • Building rapport to understand our customers and ensuring a positive customer experience. 

  • Providing complete and accurate information to our customers by following compliance guidelines