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CUSTOMER SERVICE - INBOUND

Bris based |  $60,000
Full time

This international customer is also underpinned with leading edge technology and a strong infrastructure to support their delivery of an exceptional customer experience and the performance of their sales teams across their local, national and international sites.   With 24 new roles to add to these teams – both sites are ready to appoint now! 


As an inbound B2C Sales Consultant this is an opportunity to work in a dynamic contact centre environment, where you will be taking inbound enquiries as a key member of their highly regarded and well trained sales team. 

Key responsibilities will include: 

  • Embrace the training to become a subject matter expert – including compliance

  • Conducting needs analysis through effective questions and providing the most suitable products to customers. 

  • Create value by highlighting features and benefits, unique services and diversified product options. 

  • Objection handling 

  • Building rapport to understand our customers and ensuring a positive customer experience. 

  • Providing complete and accurate information to our customers by following compliance guidelines