Conversation Between Colleagues
 

CUSTOMER SERVICE SPECIALIST

Melb based | $58,000 + super

In this role you will be responsible for coordinating International and/or Domestic relocations for Government and Corporate clients assisting with travel coordination, visas, finding schools and accommodation for their travelers.

key responsibilities include

  • Provide communication to relocatee regarding the status of all elements of their move.

  • Actively manage any relocate issue/if when they arise and ensure 360-degree communication of situations and provide a resolution.

  • Follow up on moving services branches and third party suppliers for outstanding information regarding client moves or quotations.

  • Preparation of monthly, quarterly and ad-hoc reports as required.

  • Reconcile and authorize third party supplier invoices before being passed to the Team Leader for approval.

  • Maintain all internal databases as necessary.

  • passed to the Team Leader for approval.

  • Maintain all internal databases as necessary.