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BUSINESS ANALYST

Bris based | Salary Package up to $128K based on experience
Full Time

Our client is an iconic insurance, banking and roadside assistance brand, where flexible working is championed, colleagues become friends, and employees are recognised for their contributions while still being encouraged to develop and grow. With 1.7 million members, they’re big enough to make a real difference in the community, yet small enough to nurture your professional and personal development.

Reporting to the Portfolio Engagement Manager, the Business Analyst will partner with internal customer teams to facilitate analysis of business processes, issues and/or emerging opportunities to ensure compliance with legal and regulatory requirements. This role is a true business partnership where the successful incumbent will work closely with business stakeholders to ensure readiness for business change to deliver member and business outcomes.

This is a project-based role within their regulatory, compliance, product and digital business units. 


Key responsibilities will include:

  • Establishing & maintaining key relationships with business units across the organisation

  • Liaising between business stakeholders, management, customers, and end users to identify business needs

  • Gather, document and map business requirements through relevant artefacts, and connect business requirements with projects, translating business needs to technical teams

  • Use innovative thinking, process improvement techniques and problem-solving skills when performing analysis on processes and systems to support the development of key deliverables across the project

  • Develop specifications, diagrams and flow charts that demonstrate how this change will achieve the desired business need

  • Responsible for process mapping and producing/ maintaining business (process) analysis artefacts in line with agreed methodology

  • Lead and facilitate workshops with stakeholders and partners to ensure effective outcomes

  • Ensure project related risks (both project and operational) are raised, discussed, and tracked within the agreed risk management framework

  • Prepare business impact, risk assessment, rating, and possible solutions and/or mitigate for identified risks

  • Ensure business readiness in line with Change Manager