DESKTOP MOTOR ASSESSOR
Launceston, Launceston & North East TAS, $85000 - $120000 per annum
Our Client is a global leader in software and data analytics services used to streamline elements of the motor vehicle claims management process. Now they have launched in Australia and are looking to lead the game rethinking old processes by digitalising and speeding up manual processes in the field of automobile claims management.
This is where you come in...
As an experienced Motor Assessor, you will also be technically minded, be able to review assessments, understand the problem, work through different options and be able to make decisions to ensure the best outcome for the customer and balance the needs of the business. To achieve this, you will develop and maintain strong relationships with repairers, parts suppliers and other industry bodies as well as internal stakeholders within the business.
Responsibilities are offered through full time working from home conditions.
About the role:
Review quotes and digital assessments on damaged vehicles
Achieve fast turnaround times, control costs & detect and reduce fraud
Negotiate fair and reasonable cost outcomes for both the customer and client
Monitor and communicate outcomes to vehicle owners as per legislation and regulatory bodies
Build strong relationships with repairers, suppliers, and industry bodies
Full time working from home - competitive salary in the range of $80-120K plus a laptop and phone provided
You will be Trade Qualified in panel beating/spray-painting for the automotive industry
You will have experience as a Motor Assessor
Strong decision making skills
Exceptional customer service and negotiation skills
Strong written and verbal communication skills
Be resilient and able to self-manage stress levels
Demonstrate strong analytical and problem-solving skills
Be computer literate and technology minded