OUTBOUND SERVICE & SALES CONSULTANTS (MV 29 AUGUST INTAKE)
Bris based | $55500 - $57500 per annum, Benefits: Cert 3 in bus
An exciting career opp to join a trusted International Insurance aggregator & become an expert on the products you bring to market.
Our customer is an international insurance aggregator and this role is supporting one particular international brand, providing you exceptional training and all the tools you need to become an expert in their products. This is an opportunity to develop not only your sales skills, but work within an organization that is passionate about your engagement in the role and your own career progression.
Today as a result of growth, they are seeking to appoint a new team of 6 Consultants to their dynamic contact centre. They are particularly interested in people who have a passion for service and a desire to learn about integrity selling, maximizing on their own earning potential whilst delivering an exceptional customer experience.
Key responsibilities will include:
Building rapport to understand our customers and ensuring a positive customer experience.
Listening to and educating your customers to support the successful conversion of an inbound customer enquiry, into the purchase of the right ‘fit for purpose’ car insurance
Working with call centre KPIs
Achieving sales conversion and productivity targets w
Achieving QA targets.
Keeping accurate records of customer interactions
Providing product information to customers
Troubleshooting issues and answering any queries
Following legislation and process guidelines